Operationalizing Command Centre for COVID-19 Care Services in a Tertiary Care Teaching Hospital

  • Sanika Ratnakar Kulkarni
  • Henna Dhar
Keywords: COVID-19, Strategic Planning, Hospital Administration, Tertiary Healthcare, Delivery of Healthcare

Abstract

COVID-19 was declared a public health emergency of international concern by WHO in March 2020. Hospitals were overburdened, health workers were drained and resources were depleting due to which people were desperately looking for hospital beds, medical oxygen and other necessities. For this purpose, a command centre was set up by the hospital administration department. The command centre targets for the enhancement of patient outcomes by coordination of care and centralized quality control. The main objectives of the command centre include internal communication between the departments concerned with COVID-19 care, appropriate resource allocation in the hospital for COVID-19 care and data compilation and dissemination of the real time data from COVID-19 war room to government organizations. The COVID-19 war room functions daily in a dedicated manner which helps in strategic planning and managing all the functions efficiently. The command centre though works dedicatedly, certain challenges are faced while carrying out the functions.

Downloads

Download data is not yet available.

Author Biographies

Sanika Ratnakar Kulkarni

MPH PG, JSS Medical College, School of Public Health, Department, of Community Medicine, Mysuru

Henna Dhar

MPH PG, JSS Medical College, School of Public Health, Department, of Community Medicine, Mysuru

References

Editorial. India's COVID-19-19 emergency. The Lancet. 2021; 397(10286): 1683. https://doi.org/10.1016/S0140-6736(21)01052-7

Wong J, Goh QY, Tan Z, Lie SA, Chuan Y, Ng TSY, et al. Preparing for a COVID-19-19 pandemic: a review of operating room outbreak response measures in a large tertiary hospital in Singapore. Can J Anesth. 2020; 67:732–45. https://doi.org/10.1007/s12630-020-01620-9

A short history of cabinet war rooms [Internet] Available from: www.iwm.org.uk/history/a-short-history-of-the-cabinet-war-rooms

Hijjeh M, Al Shaikh L, Alinier G, Selwood D, Malmstrom F, Hassan IF. Critical Care Network in the State of Qatar. Qatar Med J. 2019;2019(2):2. https://doi.org/10.5339/qmj.2019.qccc.2.

Prussien K, Lovin S, Markowitz AS. United States: Virtual Trials and War Room Design. (Online Article). Available from: https://www.mondaq.com/unitedstates/operational-impacts-and-strategy/1014912/virtual-trials-and-war-room-design [Last Accessed on 15th April, 2021]

Series 1: COVID-19 War Room – Scaling up BBMP model. (Online Article). Available from: https://smartnet.niua.org/content/1c9dd36b-e182-4ced-815b-2af63967393c [Last Accessed on 15th April, 2021]

Government of Karnataka. COVID-19 War Room. (Online Article). Available from: https://www.covidwar.karnataka.gov.in/ [Last Accessed on 15th April, 2021]

WHO. COVID-19-19 Case definition. (Online Article). Available from: https://www.who.int/publications/i/item/WHO-2019-nCoV-Surveillance_Case_Definition-2020.2 [Last Accessed on 15th April, 2021]

Economic Times. Karnataka government sets up war room to monitor supply of oxygen, Remdesivir for COVID-19 treatment. (Online Article). Available from: https://economictimes.indiatimes.com//news/india/karnataka-govt-sets-up-war-room-to-monitor-supply-of-oxygen-remdesivir-for-COVID-19-treatment/articleshow/82177187.cms?utm_source=contentofinterest&utm_medium=text&utm_campaign=cppst. [Last Accessed on 15th April, 2021]

Kausar M, Ranjan R, Singh AR, Siddharth V, Sharma DK. Hospital Administration Control Room: An Effective Concept for Managing Hospital Operation Issues: A Study in Tertiary Care Public Sector Hospital. International Journal of Research Foundation of Hospital and Healthcare Administration 2018;6(2):82-90. https://doi.org/10.5005/jp-journals-10035-1097

CITATION
DOI: 10.26440/IHRJ/0506.09457
Published: 2021-09-28
How to Cite
1.
Sanika Ratnakar Kulkarni, Henna Dhar. Operationalizing Command Centre for COVID-19 Care Services in a Tertiary Care Teaching Hospital. IHRJ [Internet]. 2021Sep.28 [cited 2021Oct.20];5(6):SC1-SC4. Available from: https://ihrjournal.com/ihrj/article/view/457